Incident Management Software
Complimate helps Australian businesses record, investigate and manage workplace incidents as part of their wider WHS compliance software platform.
Instead of treating an incident report as a standalone form, Complimate connects incident and hazard reporting with digital forms, tasks, corrective actions, documents and compliance workflows. This helps teams create a clearer record of what happened, what needs to be done and who is responsible.
Incident management is an important part of safety management software, helping businesses record incidents, investigate what happened and take appropriate follow-up actions.
This approach is useful for businesses that want more than a basic incident reporting form and need to connect incidents with their wider work health and safety processes.
Employees can report workplace incidents using digital WHS forms, helping teams capture information consistently and begin the investigation process quickly.
Use digital WHS forms to capture incident and hazard information without relying on paper-based records. Forms can include dynamic fields and signature capture, and can be accessed through mobile devices and QR codes.
Incident and hazard reports can include relevant information and supporting evidence. Complimate's mobile functionality also supports photo and evidence capture from the field.
An incident or hazard should not simply remain in a completed form. Complimate can connect findings with tasks and corrective actions, allowing an assigned person, due date, attachments, comments and other action details to be managed through the workflow.
Digital form submissions can be linked with sites, projects, employees and other records. This gives teams a more structured evidence trail instead of keeping incident information across disconnected files or spreadsheets.
| Feature | How it helps |
|---|---|
| Incident reporting | Record workplace incidents digitally |
| Hazard reporting | Capture hazards and safety concerns |
| Digital WHS forms | Replace paper-based reporting with digital records |
| QR code access | Give workers mobile access to relevant forms |
| Photo and evidence capture | Attach supporting information from the field |
| Corrective actions | Turn findings into trackable follow-up actions |
| Task management | Assign owners, priorities, deadlines and evidence |
| Site records | Connect forms and documents with specific locations |
| Submission history | Maintain access to completed form records |
| PDF export | Export completed forms for record keeping and audits |
These capabilities are based on Complimate's documented live product functionality.
A typical workflow can be structured as follows:
A worker or team member completes the relevant digital form.
Add the required details, signatures and available evidence, including photos where relevant.
The completed record remains available in the digital form submission history and can be associated with the relevant site, project or employee.
Where an issue requires further work, create a task or corrective action and assign responsibility.
Monitor status, deadlines, attachments, comments and completion.
Completed forms and related records can be retained as part of the broader compliance workflow.
This connects incident reporting → evidence → corrective action → task completion, rather than leaving the incident as an isolated record. Complimate's product documentation specifically describes this connected workflow as part of its overall platform approach.
Complimate's mobile functionality also supports photo and evidence capture from the field.
Keep incident reporting connected to the rest of your WHS management system. With Complimate, teams can capture incidents and hazards digitally, collect evidence and manage follow-up actions in one compliance platform.
Complimate is designed for Australian businesses that need to manage incidents as part of a broader WHS and compliance system.
It can be relevant to:
The platform's target industries include construction, childcare, health, not-for-profit and local government.
For example, a construction supervisor can use a mobile form to report a site incident or hazard, capture evidence and then connect the finding to a corrective action for follow-up.
A connected incident management process can help teams:
Complimate is designed around this broader approach to WHS management rather than treating incidents, inspections, documents and corrective actions as completely separate processes.
Incident management software is a digital system for recording workplace incidents and related safety issues, maintaining evidence and managing follow-up actions. Complimate provides incident and hazard reporting as part of its wider WHS and compliance platform.